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  • Presentation

Top Reasons to Use Teledermatology and AI to Improve Dermatology Practice

Description

The speaker presents a primer on synchronous teledermatology and argues that video visits, especially in a hybrid model, can help dermatology practices work smarter in the face of declining reimbursement and increasing efficiency pressure. Teledermatology is already widely used by dermatologists, with many practices maintaining some virtual care since the COVID peak, and it is especially valuable for solo and small group practices trying to stay efficient and sustain margins. Key benefits include high patient satisfaction, better scheduling flexibility, improved staffing resilience, reduced clinic bottlenecks, and a way to address inbox burden by converting messages and photo requests into structured virtual encounters. The talk highlights that common teledermatology uses include acne, dermatitis, psoriasis, seborrheic dermatitis, rosacea, hidradenitis, medication monitoring, refills, and prior authorization follow-up, while recommending caution for lesion-specific concerns, skin cancer evaluations, or cases needing a detailed physical exam. The speaker also describes how AI scribes can reduce documentation time and support workflows such as triage, image quality control, billing, and scheduling. Overall, the message is that teledermatology and AI tools can improve access, workflow, clinician satisfaction, and practice sustainability without major loss of reimbursement.

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Conclusions

  • Teledermatology is presented as a practical way to work smarter rather than harder in the face of declining reimbursement and staffing pressures.
  • Use of virtual dermatology care has remained common after COVID, with about six in ten dermatologists still offering at least some telehealth.
  • Teledermatology use is higher in academic and multispecialty settings than in solo practices, where adoption is relatively lower.
  • Most dermatologists expect to maintain roughly their current level of teledermatology rather than make major changes soon.
  • Patients generally appreciate teledermatology because it improves convenience and access, which can increase satisfaction.
  • Teledermatology can help practices sustain operations by easing scheduling bottlenecks, supporting flexible workflows, and reducing the strain of staffing shortages.
  • Video visits are especially useful for same-day add-ons, predictable scheduling, and keeping care moving during disruptions like snow days or staff absences.
  • A major benefit of teledermatology is that it can reduce inbox burden by converting messages and photo requests into structured visits.
  • The best teledermatology use cases are follow-up care, acne, rashes, medication monitoring, and prescription refills rather than lesion evaluation or skin checks.
  • A hybrid model combining in-person and virtual care is the preferred and most accurate approach for many dermatology practices.
  • Teledermatology can be efficient when visit workflows are tightened, particularly for established patients and structured follow-up scenarios.
  • Billing and reimbursement appear sufficiently workable that teledermatology does not necessarily require major revenue sacrifice, especially under current waivers and parity rules in some states.
  • AI scribes can meaningfully reduce documentation time in both in-person and video visits.
  • Combining AI tools with teledermatology may make clinical workflows more efficient across triage, inbox management, image review, billing, scribing, and scheduling.
  • Overall, teledermatology is framed as a valuable tool for access, efficiency, patient satisfaction, and burnout reduction when used in the right cases and with a hybrid workflow.
  • Kennedy J, Arey S, Hopkins Z, et al. Dermatologist Perceptions of Teledermatology Implementation and Future Use After COVID-19: Demographics, Barriers, and Insights. JAMA Dermatol. 2021;157(5):595-597.#10.1001/jamadermatol.2021.0195
  • AAD Teledermatology Toolkit.
  • AMA Digital Health Research.